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Butler Hospital
Butler Hospital

The new Patient Care Center in the Riverview Building at Butler Hospital is built with the highest standards for quality, safety and compassion.

Patient Assessment Services

Enhanced quality, safety, and compassion for you

  • Greater privacy for patients and families
  • Private rooms for physical exams
  • Spacious and comfortable waiting rooms
  • Designated patient registration areas

Ease of Access for you

  • Streamlined access to care for patients coming from emergency departments or home
  • Real-time electronic communication system improves patient care throughout the hospital;ensuring patients get to the right point of care, at the right time, with the right resources for the best care experience
  • Designated entrance for patients coming by ambulance
  • Efficient registration and admission process

Patient Access Services

Enhanced quality, safety and compassion for you

  • Separate patient registration areas located in private, soundproof areas
  • Spacious areas accommodate patient and his/her family member
  • Skilled, knowledgeable, and empathetic staff
  • Dedicated patient financial service representatives available to provide financial counseling in private setting

Ease of Access for you

  • Clinical Access Specialists available 24/7 via phone and in person
  • Work with patients to determine best time to come to the hospital
  • Streamline registration process to get patients to the right level of care
  • Provide information/make referrals to less acute care settings for patients not needing admission

Intensive Treatment Unit

Enhanced quality, safety, and compassion for you

  • Spacious and comfortable patient rooms
  • Private bathrooms for each double occupancy patient room with private shower and double vanity
  • Dining area with views of the river bringing substantial natural light onto the unit
  • Sensory rooms providing a variety of stimulus activities/tools
  • A low stimulation area within the unit to accommodate patients who need a quieter, less stimulating milieu
  • Private areas for patients and families to meet with clinicians

Ease of Access for you

  • Additional 26-bed adult inpatient treatment unit increases inpatient access
  • Direct access to all inpatient units for patients and visitors

Electroconvulsive Therapy (ECT) Suite

Enhanced quality, safety and compassion for you

  • Dedicated, highly-trained staff includepsychiatrist, nurse, and anesthesiologist
  • Real-time electronic communication system improves patient care throughout the hospital:
    1. ensures patients get to the right point of care, at the right time, with the right resources for the best care experience
    2. reduces wait time through improved scheduling of patients to arrive close to the time of ECT treatment
  • Greater privacy with designated areas for:
    1. waiting room/procedure preparation
    2. treatment area
    3. procedure recovery

Ease of Access for you

  • Dedicated staff to assist patients through pre-ECT screening, including paper work, insurance approvals, scheduling of lab work and physical exam, and procedure
  • Streamlined processes increases time available for patients needing outpatientand ongoing therapy
  • Reduced wait time through procedures being started in a timely manner
Care New England
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