The Patient Assessment Services Department (PAS) is open 24 hours a day, seven days a week. We will work together with you to begin to identify and understand the psychological, psychiatric or emotional challenges you’re facing. Our comprehensive psychiatric assessment is designed to provide an evaluation and inform your treatment.
Family involvement is essential to ongoing support and recovery, and thus a primary consideration in all treatment models at Butler. We value input from your support system and will include them to the extent that it is appropriate. During this pandemic time with COVID-19 most communication with family will happen via telephone.
If possible, please call ahead before arriving. Open 24 hours a day, seven days a week. Please park in Lot A3.
Patient Assessment Services
345 Blackstone Boulevard
Providence, RI 02906
P: (844) 401-0111
If you are experiencing an emergency or if you’re are at risk of harming yourself or others, call 911 immediately.
If possible, please call ahead before arriving. Open 24 hours a day, seven days a week.
To get direct help and guidance about mental health services, call the Behavioral Health Service Call Center, available 24/7 at 1 (844) 401-0111.
We have modified our belongings management process to adapt to a new environment of safety at Butler Hospital.
During the admitting process, Butler’s security team will assist patients in selecting the belongings that are allowable on the unit so they may be brought to their room. Belongings that are not permissible will be placed in a storage bag. During a patient’s stay, belongings are stored safely in a secured area of the Hospitality Suite. When patients are discharged and directed to the Hospitality Suite, they will pick up their bag of belongings, which is not to be opened until patients have left the building.
Patients are able to have these personal items on the inpatient unit floor.
Other than the geriatric unit belongings brought to the hospital by a visitor after a patient is admitted must be processed through the security office, located near the main entrance of the Riverview Building. The same restrictions apply. There are no exceptions.
Thank you for understanding our need to change our process to protect our patients and staff.
The assessment team specializes in caring for people with psychiatric and addictive conditions. The multidisciplinary group works together to assess your condition with your input in order to create a comprehensive treatment plan. During the assessment process you can expect:
Medical tests or evaluations not provided by Butler Hospital may sometimes be needed. If you require medical clearance or stabilization, we will explain what is recommended and assist with a transfer to an appropriate medical facility.
If you are admitted for inpatient care, you will be transferred to the appropriate unit as soon as a room is available. We transition patients from our emergency department into clinical care as quickly as possible, however, there are times when this may take several hours because a significant number of people transitioning from treatment units.
When one of our partial hospital programs is recommended for your treatment plan, our admissions team will assign you to the appropriate partial hospital program and provide instructions on when and where to report for program.
We also have partnerships with many community-based programs and will provide a referral should outpatient care be best. We will provide you with any necessary information, and when we’re able, we will also schedule your first appointment for you.
Safety is our priority. To assist you in staying safe, the units use a checks system in which a staff member checks on you frequently throughout the day. Staff also ensure that the environment is safe through frequent unit safety checks. Staff are always available to talk about any safety concerns you have.
During this time due to the COVID-19 Pandemic visiting is restricted. However the clinical team will contact your family and support system with your permission in order to better provide your treatment and care.
The expert staff in Patient Assessment Services (PAS) provides comprehensive assessments to determine the appropriate treatment level for each patient. Together, with you, the staff will develop an individualized care plan that will serve as the foundation for your treatment at Butler and in the community.
During your visit, you may meet with the following staff members:
This team of professionals will make every effort to ensure that the assessment process is as relaxed and stress-free as possible. If something is not clear to you, please feel free to ask questions at any time. Intake coordinators are available at the desk at all times if you need assistance.
Mustafa Surti, MD
Diane Ferreira RN, MHA, CCM