Behavioral Health Services Call Center

Call 1 (844) 401-0111

Behavioral Health Services Call Center

For those seeking treatment or a referral for behavioral health services, our 24/7 call center is ready to connect people to the care they need. Our call center staff can address questions about a full spectrum of behavioral health services, begin the admissions process or assist with scheduling appointments.

The team helps people access:

  • Butler Hospital’s patient assessment services to determine the appropriate level of care
  • Butler Hospital’s inpatient treatment programs
  • Butler Hospital’s partial hospital programs
  • Kent Hospital’s inpatient psychiatric care
  • Women & Infants day program for women
  • The Providence Center’s community-based programs, including crisis evaluations
  • Other community-based referral partners

Care New England’s centralized call center for behavioral health services is located at Butler Hospital.

Contact Information:

If you are experiencing an emergency or if you’re are at risk of harming yourself or others, call 911 immediately.

To get direct help and guidance about mental health services, call the Behavioral Health Service Call Center, available 24/7 at (844) 401-0111

Hospital Emergency Departments (available 24/7)

Butler Hospital (844) 401-0111                                                345 Blackstone Blvd., Riverview Building, Providence, RI 

Kent Hospital (401) 736-4288                                                      455 Toll Gate Rd. Warwick, RI 

Local and National Mental Health Resources

Suicide/Crisis Hotlines

Available 24/7

  • National Suicide Hotline: Call or Text 988
  • Crisis Text Line: Text 741-741
  • Samaritans of RI Crisis Hotline: (800) 365-4044


Mental Health Care Resources
  • Behavioral Health Link RI (24/7): (401) 414-5465
  • BH Link Triage Center (24/7): 975 Waterman Ave, E. Providence, RI
  • The Providence Center (24/7): (401) 274-7111
  • The Providence Center Walk-In (8:00 AM - 4:30 PM, M-F): 530 N. Main St. Providence, RI 
Additional Resources
Available 24/7
  • National Domestic Violence Hotline: (800) 799-7233 or text START to 88788